IT resilience is imperative for all organizations and indispensable for long-term growth.
Organizations have different perspectives on what constitutes a risk to the business and the relative importance of risks. Teams often struggle with where to start from a programmatic perspective for improving IT resilience. In order to create a culture of collaboration, automation, metrics and sharing that cascades throughout the organization, new IT resilience roles or site reliability engineering (SRE)-like roles should be added.
This research helps I&O leaders embarking upon IT resilience initiatives with seven pragmatic tips toward improving reliability, tolerability and disaster recovery.
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