Gartner Research

IT Resilience — 7 Tips for Improving Reliability, Tolerability and Disaster Recovery

Treat resilience as a key differentiator that sets you apart from the competition

Analyst(s): Ron Blair, Belinda Wilson, Mrudula Bangera, Josh Chessman

IT Resilience is imperative for all organizations and indispensable for long-term growth.

Organizations have different perspectives on what constitutes a risk to the business and the relative importance of risks. Teams often struggle with where to start from a programmatic perspective for improving IT resilience. In order to create a culture of collaboration, automation, metrics and sharing that cascades throughout the organization, new IT resilience roles or site reliability engineering (SRE)-like roles should be added

This research helps I&O leaders embarking upon IT resilience initiatives with seven pragmatic tips towards improving Reliability, Tolerability and Disaster Recovery. 

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