Gartner Research

Ability to Execute Is the Hidden Challenge for Technology and Service Providers in 2023

Achieve your revenue growth goals in times of economic turmoil.

Expert: Mark McDonald

In 2023, three-quarters of product leaders see the economy as either in recession (52%) or stagnation (22%). Despite this, 72% of providers expect to grow revenue above 2022 levels. High-tech leaders’ negative economic outlook compared to their revenue plans places a premium on the company’s ability to execute their strategies and operations.

Gartner has developed measures of ability, examining how well the company works externally in meeting revenue plans and internally in achieving their goals. Comparing tech and service provider revenue ambition against their ability to execute in the 2023 general manager survey identified 46% of high-tech firms whose plans are challenged.

This challenge has been largely hidden as leaders did not have an easy way to compare their abilities in the market. Read the research to discover actions you can take to raise your ability to execute and meet revenue growth demands despite economic headwinds.

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