As digitalization shifts IT’s focus from technology to information, the CIO is changing from a delivery executive to a business executive — from controlling costs and improving processes, to exploiting data, driving revenue and scaling digital business. This report describes the new CIO role.
- Key Question
- Opportunities and Challenges
- How This Report Will Help
- Mastering the new job of the CIO
- Pre-empt disruption
- Define your new job
- Live your new job
- The scaling of digital business is driving changes to the CIO job in 2018
- The future of growth is not what it was
- Top performers have broken through the digital wall
- The job of the CIO is changing
- Actionable advice on how to pre-empt disruption and respond to digitalization trends
Define your new job
- The new job of the CIO means a mindset change
- The new job of the CIO means a new approach to time allocation
- CIOs at top-performing organizations are more likely to report to the CEO
- Actionable advice on how to define your new job
Live your new job
- Exploit a change-ready IT organization to deliver the new job of the CIO
- Put in place the right digital team structures
- Anticipate the impacts of emerging technologies
- Actionable advice to help you live your new job
Appendix: Case Studies
- Boticario Group transforms the traditional CIO and IT roles into a value-add entity to foster collaboration with the rest of the business
- The City of Naperville gets smart by leveraging advanced analytics to improve city services
- Georgia State University rethinks the CIO role to help digital education evolve
- Globo TV builds a solid foundation to leap ahead in digital business
- Kaspi Bank shifts focus from selling banking products to helping customers and partners
- McDermott International is establishing a new digital ecosystem that will help channel new business opportunities
- POSCO launches a digital Smart Factory initiative to gain a competitive edge
- PostNord transforms IT culture to deliver digital solutions to customers
- Sinopec energizes its production and stays relevant by developing the “smart factory”
- State Bank of India embraces innovation and digitalizes its vast network
Appendix: Is Your Organization a Top, Typical or Trailing Performer?
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