Gartner Research

Choose the Right Center of Excellence for Your Artificial Intelligence Strategy

Published: 18 June 2018

ID: G00353124

Analyst(s): Whit Andrews , Bern Elliot , Jim Hare


To make the most of AI, application leaders should set up a COE focused initially on informing, persuading, enforcing or innovating products and services, but expect its goals to evolve as AI usage matures. This report will help you identify the most suitable style of COE and measure its success.

Table Of Contents
  • Key Challenges



  • Set Up an AI COE With a Charter for Flexibility
  • Assign Resources to Your COE and Ensure Accountability
  • Set Measurable Goals for Your COE

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