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Gartner Research
A CIO’s Guide to the Chief Digital Officer
Summary
We estimate 15% of large enterprises have a chief digital officer (CDO) in place. The challenge for many CIOs is that the CDO title is defined inconsistently between organizations. CIOs need to understand the CDO responsibilities as well as the future of the CDO role to form effective partnerships.
Published: 18 March 2019
ID: G00707736
Analyst(s): CIO Research Team
Table Of Contents
A Brief History of the CDO
The Strategic CDO
The Functional CDO
The Customer Experience CDO
The Product CDO
Engagement Essentials
Understand Why the CDO Was Hired and Its Expected Responsibilities
Build the CDO’s Organizational Awareness
Create/Share the Digital Business Narrative With the CDO
Share the IT Strategic Plan With the CDO and Integrate Digital into the Business Strategy
What the Future Looks Like for CDOs
The Strategic CDO and the Functional CDO
The Customer Experience CDO and the Product CDO
Conclusion
Recommended by the Authors
About This Research
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