Gartner Research

How to Prepare for and Respond to Business Disruptions After Aggressive Cyberattacks

Published: 14 August 2019

ID: G00405082

Analyst(s): David Gregory , Michael Hoeck , Roberta Witty


Global boardroom awareness of the increased scale and sophistication of cyberattacks, and their financial and reputational impact, has skyrocketed. To improve response and recovery, security and risk management leaders must align business continuity management with cybersecurity incident response.

Table Of Contents
  • Key Challenges



  • Phase 1: Planning
    • Understand the Characteristics of a Cyberattack
    • Understand the Potential Organizational Impacts of a Cyberattack
    • Form Organizational Cyberattack Response Teams
    • Include Cyberattacks in the BCM Process Life Cycle
    • Improve Your IT Resilience
    • Establish Strong Crisis Management and Communications Processes
    • Document Your Organization’s Tolerance for Data Loss/Compromise
  • Phase 2: Response and Recovery
    • Advise the Crisis Management Team Lead
    • Monitor the Timeline of the Response to Your Earliest RTOs
    • Assess the Integrity of Applications and Data Backups for Recovery Use
  • Phase 3: Stand-Down Activities
    • Perform Mop-Up Business and IT Operations
    • Conduct a Postmortem (Hotwash) Review for Future Improvement
    • Ensure Future Improvement by Updating Response and Recovery Strategies, Solutions and Plans

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.