Gartner Research

How to Prepare for and Respond to Business Disruptions After Aggressive Cyberattacks

Published: 14 August 2019

ID: G00405082

Analyst(s): David Gregory , Michael Hoeck , Roberta Witty

Summary

Global boardroom awareness of the increased scale and sophistication of cyberattacks, and their financial and reputational impact, has skyrocketed. To improve response and recovery, security and risk management leaders must align business continuity management with cybersecurity incident response.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Phase 1: Planning
    • Understand the Characteristics of a Cyberattack
    • Understand the Potential Organizational Impacts of a Cyberattack
    • Form Organizational Cyberattack Response Teams
    • Include Cyberattacks in the BCM Process Life Cycle
    • Improve Your IT Resilience
    • Establish Strong Crisis Management and Communications Processes
    • Document Your Organization’s Tolerance for Data Loss/Compromise
  • Phase 2: Response and Recovery
    • Advise the Crisis Management Team Lead
    • Monitor the Timeline of the Response to Your Earliest RTOs
    • Assess the Integrity of Applications and Data Backups for Recovery Use
  • Phase 3: Stand-Down Activities
    • Perform Mop-Up Business and IT Operations
    • Conduct a Postmortem (Hotwash) Review for Future Improvement
    • Ensure Future Improvement by Updating Response and Recovery Strategies, Solutions and Plans

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