Gartner Research

Predicts 2020: RPA Renaissance Driven by Morphing Offerings and Zeal for Operational Excellence

Published: 10 December 2019

ID: G00465015

Analyst(s): Derek Miers, Fabrizio Biscotti, Nicole Sturgill, Saikat Ray, Frances Karamouzis, Laurie Shotton, Rob Dunie, Arthur Villa, Stephanie Stoudt-Hansen

Summary

Robotic process automation has democratized integration and automation, leading to widespread business adoption and 60%-plus vendor revenue growth. It is imperative that IT leaders stay ahead of RPA use and market developments to ensure efficacy and business agility.

Table Of Contents

Analysis

  • What You Need to Know
  • Strategic Planning Assumptions
  • A Look Back

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