Gartner Insights Abstract

Market Opportunity Map: Digital Technology and Business Services, Worldwide

Published: 17 January 2024

Summary

Digital technology and business services market will generate total revenue of $4.8 trillion from 2023 to 2027, growing at an expected CAGR of 11%. To grow, technology general managers must align cloud services with digital business offerings and create industry-specific, outcome-oriented offerings.

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Overview

Key Findings
  • The digital technology and business services market is estimated to reach $473 billion in 2023 and $702 billion in 2027. This market is highly fragmented and increasingly requires industry expertise, business acumen and customer case studies that effectively show the delivery of business value outcomes.

  • The cloud IT services (CITS) market is expected to reach $305 billion in 2023 and grow to $456 billion in 2027. This market continues to be a revenue growth opportunity for service providers as it enables the technology side of digital business transformation for organizations.

  • The CITS market and the digital business services market together

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Analysts:

David Ackerman Colleen Graham Rene Buest Katie Gove

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