Gartner Insights Abstract

Market Guide for Government ERP Solutions

Published: 01 February 2024

Summary

Government organizations are continuing to invest in their ERP applications to modernize capabilities and enable innovation. This Market Guide provides CIOs with insights into the scope and evolution of government ERP products available today.

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Overview

Key Findings
  • ERP modernization continues with both state/provincial and governments, driven by a desire to improve the overall citizen experience and a cloud-first, multicloud or hybrid portfolio.

  • Governments have yet to adopt a fully composable enterprise ERP ecosystem with an integration-first approach, but instead, are moving lift-and-shift silos to the cloud.

  • ERP vendors offer software as a service (SaaS) ERP software or platforms and infrastructure-as-a-service capabilities designed to meet specific government business and regulatory requirements.

  • The market is quickly evolving toward platform-based solutions with content management, artificial intelligence/machine learning (AI/ML), low/no code, integration and identities.

Recommendations

Government CIOs overseeing ERP applications modernization must:

  • Refine the

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