Published: 01 February 2024
Supply chains must measure sustainability outcomes to track impact, but such metrics provide little clarity for staff on how their activities impact goals. CSCOs can use this research to align a set of metrics to guide action, communicate value and unlock progress toward sustainability goals.
Chief supply chain officers (CSCOs) struggle to determine sustainability metrics that both drive action and measure impact. Outcome-focused metrics, such as greenhouse gas (GHG) emissions, are difficult for leaders to translate into action, while incremental metrics often result in a myopic focus.
Increased sustainability reporting requirements — driven by regulators, investors and customers — risk diverting resources from action to measurement.
CSCOs responsible for achieving progress toward sustainability goals should:
Determine the supply chain input activities that contribute to the organization’s sustainability outcome goals by using Gartner’s Input to Outcome Sustainability Metrics Framework.
Communicate the value and impact of
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