Published: 08 February 2024
Summary
Banks seeking digital success must focus on core capabilities for their digital optimization and transformation journeys. This taxonomy helps bank CIOs highlight supporting technology, manage planning and implementation risks, and identify and coordinate approaches to delivering these capabilities.
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Overview
Key Findings
Delivering quantifiable business value from digital optimization and transformation strategies requires absolute clarity across the enterprise on the core capabilities that will enable new business and revenue models.
Gartner has identified eight areas of capability needed to ensure that the enterprise is positioned well to deliver successful digital banking services.
Recommendations
Deliver more sustainable and quantifiablebusiness value from your technology investments by aligning current business and technology capabilities supporting your optimization and transformation strategy to the capabilities highlighted in this taxonomy.
Define a CIO workstream by using the specific CIO-controlled actions contained within each of the eight taxonomy components to deliver
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