Published: 12 February 2024
Summary
Sophisticated technologies permeating chains of IT command are disrupting conventional IT services projects. Technology and service providers must address governance of application infrastructure and emerging technologies, as these are accelerating in importance.
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Overview
Key Findings
Emerging technologies — such as large language model (LLM)-powered applications, including OpenAI’s ChatGPT — are increasingly available directly to consumers.
Governments are passing laws and regulations such as the EU General Data Protection Regulation (GDPR), as well as exerting influence and enforcing existing data sovereignty laws involving varying degrees of restrictions on how data and digital assets are treated and monetized. They intend to reassert their authority but face rapidly changing landscapes, making it difficult to establish and uphold new boundaries.
Hyperscalers continue to expand their influence in organizations but remain the strongest in most general application functionalities, as well
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Analysts:
Hardeep Singh,
Whit Andrews,
Craig Roth,
Eric Goodness,
Katie Gove,
Erick Brethenoux,
Pieter den Hamer,
Ed Anderson,
Robert Brown,
Cathy Tornbohm,
Sid Nag,
Alys Woodward