Published: 12 February 2024
Summary
Incident response promotes an organization’s increased resilience, but few organizations prepare the right way. Security and risk management leaders must protect their organizations by taking four steps that cover the connections between technology, people and cybersecurity maturity level.
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Overview
Key Findings
Security and risk management leaders fail to create an incident response (IR) strategy to mitigate IT and business outages because they assume service providers and/or third-party IR companies can take care of issues.
IR programs are usually tested once a year, resulting in the inability to swiftly respond to threats impacting the organization.
Security leaders struggle to meet response objectives in part due to insufficiently defined roles and responsibilities when responding and escalating incidents. This lack of internal team structure results in elongated response times, often creating longer than necessary business disruptions.
Cybersecurity professionals managing IR are often overwhelmed and overworked,
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