Gartner Insights Abstract

When to Build or Buy AI Solutions in Finance

Published: 19 April 2024

Summary

Build or buy decisions for AI must consider a wider variety of factors and a more significant amount of uncertainty than similar decisions for traditional technologies. CFOs can use this research to set a starting point and determine exceptions based on organizational priorities and uncertainties.

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Overview

Key Findings
  • Eighty-four percent of organizations choose to acquire AI capabilities through a mix of building and buying, making build or buy decisions both critical for AI’s success and prevalent.

  • While often framed as build versus buy, the reality of current finance AI projects is often a combination of the two — buying a foundational application or platform and building custom elements on top of it. Gartner research has identified the general starting points for an assortment of use cases that CFOs can use for their own considerations, based on critical factors such as the vendor market and the characteristics

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