Published: 03 June 2024
Midsize enterprise CIOs often struggle with selecting the right ERP systems integrator due to limited resources and knowledge. This research provides clear guidance on four actions MSE CIOs can take to identify the right systems integrator and ensure a successful ERP implementation.
MSE CIOs often assume that their systems integrator’s (SI’s) technical ERP system knowledge is sufficient. They may underestimate that the SI must also understand the dynamics of MSEs and have experience in their client’s industry.
SIs that are focusing on MSEs might have a long track record of working with specific ERP vendors or systems, but many of these smaller SIs may not be able to keep up with the latest technology.
SIs often send their top consultants or specialists to demo the solution. However, these may not be the specialists who will be assigned to the project.
MSEs often
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