Published: 18 June 2024
As enterprise messaging platforms evolve their recording and autotranscription capabilities, organizations increasingly risk compromising their data. Legal, compliance and privacy leaders can use this research to effectively govern the use of these capabilities and mitigate associated risks.
According to the 2024 Gartner Legal and Compliance Agenda Poll, only 21% of legal, compliance and privacy leaders are confident in their ability to ensure their organization has a robust set of privacy controls that can adapt to new circumstances.
Organizations risk their data being misused given the widespread adoption of enhanced recording and autotranscription capabilities. This heightens the need to effectively manage and use these capabilities in accordance with data privacy and compliance regulations.
Therefore, legal, privacy and compliance leaders must develop effective guidance to govern the recorded and transcribed data and minimize associated risks while not inhibiting
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Legal and Compliance Research Team
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