Published: 20 June 2024
Operational resilience plays a critical role in ensuring that businesses can function through disruptions. By fortifying existing governance structures with a focus on operational resilience, heads of ERM can prepare their institutions to navigate unforeseen operational disruptions.
Institutions have not progressed past traditional business continuity to achieve a more mature level of operational resilience.
Heads of enterprise risk management (ERM) have a pivotal role to play in enhancing operations risk management and business continuity management governance, and in building operational resilience on that foundation.
Operational risk governance is not driving the scope of operational resilience, and accordingly is not driving the maturity of operational risk and business continuity risk management.
Progress along the resilience continuum to achieve operational resilience by examining the core drivers of operations disruptions and their impact on service deliverables that are not
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