Published: 20 June 2024
The disconnect between learning and development program success metrics and business impact continues to be a chronic challenge for many L&D leaders. Using data-driven insights is key to altering the story. Making the change can be hard, but following our four-step process provides a path forward.
Many learning and development (L&D) leaders lack the confidence and skills needed to support a data-centric learning department.
Learning programs are often developed by demand, not by data-driven insights.
Course completion data and assessment scores do not impact learning performance.
Many L&D technologies capture only superficial learning consumption and impact metrics from e-learning.
L&D leaders must complete the following steps to make L&D more data-driven:
Build a foundation for data literacy by implementing a holistic upskilling plan that balances learning and application to drive skill growth and confidence for advisors.
Identify high-value learning opportunities by investigating common business metrics for performance
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Analysts:
Travis Wickesberg
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