Gartner Insights Abstract

Optimize Observability of Modern Applications to Enhance Performance

Published: 24 July 2024

Summary

Traditional IT monitoring struggles to capture modern application behavior. I&O leaders should use this research to update their observability strategy and complement DevOps initiatives without compromising performance, thereby accelerating product delivery and improving CX.

Included in Full Research

Overview

Key Findings
  • Traditional IT monitoring tools lack capabilities to ingest telemetry from multiple sources and correlate it with end-user experience, limiting infrastructure and operations (I&O) teams’ ability to effectively understand modern application behavior.

  • I&O teams overlook planning for future observability strategies during the development phases of the DevOps cycle, causing a delay in assessing the impact of application code deployed in production.

  • Organizations are releasing application code faster and more frequently, challenging I&O teams’ ability to maintain observability readiness.

Recommendations
  • Modernize the observability strategy by shifting focus from traditional monitoring tools to observability platforms, adopting OpenTelemetry (OTel) and implementing digital experience monitoring (DEM)

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Analysts:

Tanmay Bisht Pankaj Prasad Matt Crossley

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