Gartner Insights Abstract

3 Trends Impacting the MSE IT Talent Landscape

Published: 01 August 2024

Summary

IT talent management is becoming harder, with changing employee expectations, rapid pace of technological advancements (AI/generative AI) and evolving skill needs. Midsize enterprise CIOs should use this research to review the key trends in IT talent and inform their talent strategy accordingly.

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Overview

Key Findings
  • The IT workforce is returning to the office after a few years of pandemic-influenced remote work. Sixty-three percent of the IT workforce is either fully on-site or working from the office three or more days per week. Mandated on-site requirements carry hidden costs, as they affect IT employees’ intent to stay, especially for high-potential employees.

  • AI’s impact on IT work will be significant. Midsize enterprise (MSE) CIOs expect that work across all IT functions will be performed by a mix of humans and machines three years from now. IT employees recognize this and believe their roles and responsibilities will

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