Gartner Expert

Akif Khan

Sr Director Analyst

Akif Khan, Ph.D, is a Senior Director within Gartner Research focused on payment fraud within digital commerce and banking, and on consumer identity proofing. Dr. Khan's areas of expertise include fraud prevention using both rules-based and machine learning systems, behavioral biometrics, device identification and bot mitigation, in addition to traditional and evolving techniques to validate a consumer identity in digital interactions. He also advises clients on prevention of fraud via account takeover. His expertise in payment fraud applies across multiple payment mechanisms, involving traditional credit/debit cards, so-called alternative payment methods, loyalty points and blockchain-based payment systems.

Previous experience

Previously, Dr. Khan has designed and implemented online payment and fraud prevention solutions for retailers globally while serving in leadership roles at companies such as Visa, CyberSource, Bitnet and Loylogic where he has been responsible for a wide variety of functions including product management, strategy, sales, marketing, professional services and managed services, in addition to thought leadership and industry evangelism.

Professional background

Visa/CyberSource

Senior Director

Bitnet

Chief Commercial Officer

Loylogic

Head of PointsPay

Areas of coverage

Identity and Access Management and Fraud Detection

Education

B.Sc., with honors, Chemistry, First Class, University of Bath, U.K.

Ph.D., Polymer and Colloid Chemistry, University of Sussex, U.K.

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Top Issues That I Help Clients Address

1Creation of a fraud prevention strategy for digital commerce and banking

2Validating consumer identity in digital interactions

3Vendor selection for fraud prevention and consumer identity proofing

4Understanding and managing the threat of account takeover

5Maintaining trust wherever the consumer interacts with the brand digitally