Gartner Expert

Ashley Jung

Director Analyst
Professional background

Central Garden & Pet, Director of Marketing Research, 4 years

Hanover Research, Sr. Content Director, 5 years

The Brookings Institution, Project Manager, Economic Studies, 2 years

University of Ljubljana, Research Assistant, 1 years

Areas of coverage
  • Customer-Led Growth

  • Customer Experience and Understanding

Education

Master of Business Administration (MBA) - University of Ljubljana, School of Economics & Business

Bachelor of Science in Business (BS) - Indiana University, Kelley School of Business

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Top Issues That I Help Clients Address

01

Embedding customer understanding into high-impact decisions for product, brand, and marketing strategies

02

Enhancing end-to-end market research design and execution to enable insight-driven decisions

03

Bridging vendor and in-house perspectives to improve research effectiveness and partner management

04

Building high-performing insights functions, including talent, processes, and operating model

05

Clarifying learning needs and priorities so research investment is strategically aligned