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Gartner Expert
Bill Blosen
Sr Director Analyst
Bill Blosen is a Sr. Director Research Analyst in the Applications and Software Engineering Strategy & Practices research team. Mr. Blosen's research focus is on helping senior application leaders and software engineering leaders with the key decisions and initiatives they must undertake due to digital business transformation. His focus areas include agile, DevOps, Kanban, lean, agile coaching, agile transformation, agile at scale and team productivity with an emphasis on people and culture.
Previous experience
Prior to joining Gartner, Mr. Blosen was the Enterprise Agile and DevOps Coach at Macy's technology where he drove the journey to better agile, DevOps and lean practices for the technology organization working closely with the C suite all the way down to the teams and from omnichannel e-commerce all the way to cash registers and fulfilment centers. He started his career as a network protocol engineer at a small startup and quickly rose through the ranks. After becoming good at mission-critical enterprise infrastructure and application development tools using waterfall at Compaq and HP, he pivoted his whole career to agile and cloud. As a ScrumMaster at HP Cloud, he loved helping teams improve with agile methods and continuous learning. This lead to a three-year stay at Cisco Cloud Services as ScrumMaster and Enterprise Agile & DevOps Coach. He was responsible for all agile and PMO practices and was a key leader of the scaled agile and DevOps transformation. This experience, both in the trenches and as a thought leader, cemented the core values needed for effective agile transformations.
Professional background
Macy's
Enterprise Agile & DevOps Coach
Cisco (Cisco Cloud Services)
Enterprise Agile & DevOps Coach
HP (Compaq, Tandem)
R&D Software Engineering Director
Areas of coverage
Applications and Software Engineering Leaders
Infrastructure and Operations Leaders
Software Engineering Technologies
Executive Leadership: Digital Business
Software Engineering Strategies
Education
B.S., Computer Science, The University of Michigan
Top Issues That I Help Clients Address
1Establishing the agile coaching capability, a key factor in successful agile transformations
2Initiate and drive agile, DevOps and lean organizational transformations
3Scaling agile to large organizations and interfacing with waterfall functions effectively
4Agile team productivity and motivation including good team creation, training, maintenance and culture
5Driving the project to product transformation leading to reduced business value cycle time and faster time to market