Bill Finnerty is a Senior Research Director in Gartner Research, where Mr. Finnerty is a member of the public-sector team covering citizen engagement, digital government technology platforms, digital twins in government, geospatial technologies, smart cities/communities and public safety.
Mr. Finnerty previously served as the Chief Information Officer for the Pennsylvania Department of State, where he was responsible for the Department's IT strategic direction, budget, policy and staffing strategies. While at the Department of State, he established an agile project management methodology, implemented an ITIL practice, oversaw system modernization projects, and worked on projects to deliver online services to the public.
He was also the Director of Information Technology for Cumberland County, Pennsylvania, where he led the Information Technology, ERP, GIS, Elections and Archive departments. During his tenure with the county, he implemented a social media program, oversaw the implementation of a county-owned microwave network, and the creation of a county information security division. He also held key positions on a number of governance boards including public safety, records committee and the executive leadership team.
He has also been an Adjunct Professor for Central Pennsylvania College, where he taught classes in system analysis and design, ethics, and application development.
Pennsylvania Department of State
Chief Information Officer
Director of Information Technology
Central Pennsylvania College
Government Digital Transformation and Innovation
Government Technology Optimization and Modernization
Masters of Information Systems, Shippensburg University
Bachelor of Science, in Elementary Education, Mansfield University
1Improving citizen engagement and experience
2Leading digital efforts in public safety and law enforcement.
3Establishing and maintaining GIS services
4Leveraging digital government technology platforms to enable platform business models for government
5Developing and executing on smart cities strategies