Gartner Expert

Chrissy Healey

VP Analyst

Chrissy Healey is a VP Analyst in Gartner Technology and Service Provider Research and Gartner's 2022 Analyst of the Year. Ms. Healey provides guidance and analysis to CEOs seeking consulting services and to business leaders in professional services firms. Her coverage includes digital business consulting services and evaluation and selection of consulting providers. She advises IT service providers on market opportunities, go-to-market and differentiation strategies. She is also a founding member of the Women Technology Executive Leaders initiative, driving research focused on ensuring women are well-represented and valued within technology organizations.

Previous experience

Ms. Healey has extensive experience in the technology services industry focused on analyzing and managing strategic programs that underpin industry vision, including innovation, thought leadership, COE development and product management.

Professional background


Industry Strategy, Travel, Sales Analytics, Competitive Analysis

Electronic Data Systems

Competitive Analysis

Perot Systems

Product Management

Areas of coverage

Technology Market Essentials

Tech Buying Behavior

Mobilize for Efficient Growth

Optimize Competitive Dynamics

Create New Revenue Potential


M.B.A., The Hankamer School of Business, Baylor University

B.A., Psychology, CHASS at University of California, Riverside

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Top Issues That I Help Clients Address

1Effective growth in IT services

2Services value articulation - creating compelling value stories that engage audiences, generate trust and drive action

3Strategic acquisition and partnerships in services

4Advancing women leaders' success in the technology industry

5Establishing gender diversity programs

Latest research and insights