Gartner Expert

Chrissy Healey

Sr Director Analyst

Chrissy Healey is a Sr. Research Director in Gartner Technology and Service Provider Research. Ms. Healey provides guidance and analysis to CEOs seeking consulting services and to business leaders in professional services firms. Her coverage includes digital business consulting services and evaluation and selection of consulting providers. She advises IT service providers on market opportunities, go-to-market and differentiation strategies.

Previous experience

Ms. Healey has extensive experience in the technology services industry focused on analyzing and managing strategic programs that underpin industry vision, including innovation, thought leadership, COE development and product management.

Professional background


Industry Strategy, Travel, Sales Analytics, Competitive Analysis

Electronic Data Systems

Competitive Analysis

Perot Systems

Product Management

Areas of coverage

Go-to-Market Strategy

Portfolio Growth, Vision and Strategy

Manage Portfolio Performance


M.B.A., The Hankamer School of Business, Baylor University

B.A., Psychology, CHASS at University of California, Riverside

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Top Issues That I Help Clients Address

1Effective growth in IT services

2Services value articulation - creating compelling value stories that engage audiences, generate trust and drive action

3Strategic acquisition and partnerships in services