Chrissy Healey is a Sr. Research Director in Gartner Technology and Service Provider Research. Ms. Healey provides guidance and analysis to CEOs seeking consulting services and to business leaders in professional services firms whether multinational, growing, or emerging. Her coverage includes digital business consulting services, innovation co-creation, ecosystem strategy, transitions and M&A, and evaluation and selection of consulting providers. She further advises IT service providers on market opportunities, go-to-market and differentiation strategies. She publishes research in the area of digital business consulting and blockchain professional services.
Ms. Healey has extensive experience in the technology services industry focused on analyzing and managing strategic programs that underpin industry vision, including innovation, thought leadership, COE development and product management.
Industry Strategy, Travel, Sales Analytics, Competitive Analysis
Electronic Data Systems
Business Performance Management for Tech CEOs
Customer Acquisition for Tech CEOs
Product Marketing Impact
Product Portfolio Vision and Strategy
Product Portfolio Performance
M.B.A., The Hankamer School of Business, Baylor University
B.A., Psychology, CHASS at University of California, Riverside
1Effective growth in IT services
2Services value articulation - creating compelling value stories that engage audiences, generate trust and drive action
3Developing effective business cases for digital technologies
4Strategic acquisition and partnerships in services
5Market and competitive intelligence