Gartner Expert

Federico De Silva

Sr Director Analyst

Federico De Silva Leon is a Sr. Director Analyst with Gartner's IT Leaders & Tech Professional research organization focusing on application performance monitoring (APM), IT infrastructure monitoring (ITIM) and Artificial Intelligence for IT Operations (AIOps).

Mr. De Silva Leon advises infrastructure and operations (I&O) leaders on APM, AIOps and ITIM tools, vendor selection and general IT monitoring strategy.

A native Spanish speaker with extensive coverage of Latin America for 20 years, Mr. De Silva Leon helps clients and end-user organizations with market and technology strategies in this important emerging region. He is currently chairman of Gartner's IT Infrastructure, Operations & Cloud Strategies Summit in Mexico City.

Previous experience

Prior to his current research role, Mr. De Silva Leon was part of Gartner Consulting, developing marketing and branding benchmarking studies for technology providers. Prior to joining Gartner, Mr. De Silva Leon was a research assistant at the Electric Power Research Institute (EPRI) in Palo Alto, California, where he worked on research projects related to environmental regulations and their impact on the electric utility industry.

Professional background

Electric Power Research Institute (EPRI)

Research Assistant

Areas of coverage

Infrastructure, Operations and Cloud Management

Infrastructure and Operations Business Value (retired)

Infrastructure Availability and Recovery (retired)


M.B.A., Sustainable Management, Presidio Graduate School

B.S., Environmental Studies, California State University, San Jose (magna cum laude)

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Top Issues That I Help Clients Address

1Vendors: Identify key trends in the infrastructure software market, specifically APM, availability and performance and network performance monitoring and diagnostics (NPMD)

2Vendors: Technology provider strategies to address key markets and opportunities

3End users: APM , AIOps and ITIM tool evaluation, vendor capabilities and vendor selection

4Vendors: Emerging market coverage - Latin America

5Vendors: Mexico