Federico De Silva Leon is a Managing Vice President in Gartner Research, responsible for driving coverage of IT Service Management.
Prior to his current role, Mr. De Silva Leon was an Analyst with Gartner's IT Leaders & Tech Professional research organization focusing on application performance monitoring (APM), IT infrastructure monitoring (ITIM) and Artificial Intelligence for IT Operations (AIOps).
Electric Power Research Institute (EPRI)
Infrastructure and Operations Leaders
Infrastructure, Operations and Cloud Management
M.B.A., Sustainable Management, Presidio Graduate School
B.S., Environmental Studies, California State University, San Jose (magna cum laude)
1End users: APM , AIOps and ITIM tool evaluation, vendor capabilities and vendor selection
2End users: IT monitoring strategies
3End users: Buy Smart, contract review for APM, AIOps, ITIM tools
4End users: Observability and IT monitoring
5End users: Cloud monitoring tools