Gartner Expert
Federico De Silva
Sr Director Analyst
Federico De Silva Leon is a Sr. Director Analyst with Gartner's IT Leaders & Tech Professional research organization focusing on application performance monitoring (APM), IT infrastructure monitoring (ITIM) and Artificial Intelligence for IT Operations (AIOps).
Mr. De Silva Leon advises infrastructure and operations (I&O) leaders on APM, AIOps and ITIM tools, vendor selection and general IT monitoring strategy.
A native Spanish speaker with extensive coverage of Latin America for 20 years, Mr. De Silva Leon helps clients and end-user organizations with market and technology strategies in this important emerging region.
Previous experience
Prior to his current research role, Mr. De Silva Leon was part of Gartner Consulting, developing marketing and branding benchmarking studies for technology providers. Prior to joining Gartner, Mr. De Silva Leon was a research assistant at the Electric Power Research Institute (EPRI) in Palo Alto, California, where he worked on research projects related to environmental regulations and their impact on the electric utility industry.
Professional background
Electric Power Research Institute (EPRI)
Research Assistant
Areas of coverage
Infrastructure and Operations Leaders
Infrastructure, Operations and Cloud Management
Education
M.B.A., Sustainable Management, Presidio Graduate School
B.S., Environmental Studies, California State University, San Jose (magna cum laude)
Top Issues That I Help Clients Address
1End users: APM , AIOps and ITIM tool evaluation, vendor capabilities and vendor selection
2End users: IT monitoring strategies
3End users: Buy Smart, contract review for APM, AIOps, ITIM tools
4End users: Observability and IT monitoring
5End users: Cloud monitoring tools