Federico De Silva Leon is a Managing Vice President in Gartner Research, responsible for driving coverage of IT Service Management.
Prior to his current role, Mr. De Silva Leon was an Analyst with Gartner's IT Leaders & Tech Professional research organization focusing on application performance monitoring (APM), IT infrastructure monitoring (ITIM) and Artificial Intelligence for IT Operations (AIOps).
Electric Power Research Institute (EPRI), Research Assistant, 2 years
M.B.A., Sustainable Management, Presidio Graduate School
B.S., Environmental Studies, California State University, San Jose (magna cum laude)