Gartner Expert

Jo Liversidge

VP Analyst

Jo Liversidge joined Gartner in 2015 and is an Analyst focusing on IT procurement. She works in the Sourcing, Procurement and Vendor Management team.

Ms. Liversidge provides expertise to clients in the areas of software licensing, pricing and contract negotiation strategies for Salesforce, other SaaS providers, Microsoft and Oracle to help achieve best-in-class, sustainable and flexible deals. She also provides expertise in Oracle audit situations - best-practice advice to help customers prepare, manage and conclude audit scenarios.

Previous experience

Prior to joining Gartner, Ms. Liversidge worked in IT procurement within the telecommunications sector, holding a variety of roles including category manager, senior procurement manager and category director, primarily covering software and related services. She also has experience directing data center service procurement and MVNO projects, managing geographically dispersed teams. She spent two years as a supply chain director responsible for the delivery of a pan-European logistics function to a 3PL.

Professional background

Colt Technology Services

Director, Procurement and Supply

O2, U.K.

Senior Procurement Manager

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

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Top Issues That I Help Clients Address

1Salesforce contract review and negotiation assistance

2Salesforce pricing review

3Oracle cloud contracting

4Oracle license audit tactics

5SaaS contract review to understand which terms can be negotiated and how