Gartner Expert
Jo Liversidge
Sr Director Analyst
Jo Liversidge joined Gartner in 2015 and is an Analyst focusing on IT procurement. She works in the Sourcing, Procurement and Vendor Management team.
Ms. Liversidge provides expertise to clients in the areas of software licensing, pricing and contract negotiation strategies for Salesforce, other SaaS providers and Oracle to help achieve best-in-class, sustainable and flexible deals. She also provides expertise in Oracle audit situations - best-practice advice to help customers prepare, manage and conclude audit scenarios.
Previous experience
Prior to joining Gartner, Ms. Liversidge worked in IT procurement within the telecommunications sector, holding a variety of roles including category manager, senior procurement manager and category director, primarily covering software and related services. She also has experience directing data center service procurement and MVNO projects, managing geographically dispersed teams. She spent two years as a supply chain director responsible for the delivery of a pan-European logistics function to a 3PL.
Professional background
Colt Technology Services
Director, Procurement and Supply
O2, U.K.
Senior Procurement Manager
Areas of coverage
Sourcing, Procurement and Vendor Management Leaders
Top Issues That I Help Clients Address
1Salesforce contract review and negotiation assistance
2Salesforce pricing review
3Oracle cloud contracting
4Oracle license audit tactics
5SaaS contract review to understand which terms can be negotiated and how