Katherine Lord is a Research Vice President providing broad coverage for the IT infrastructure and operations (I&O) role with a focus on cost optimization, Business Value, organization, culture and other strategy-related issues.
During her tenure at Gartner, Ms. Lord also served a Managing Vice President within TSP leading a global team of analysts covering DC technologies and providers, as an agenda manager for IT operations and a research director covering DevOps people and process, and ITSM.
Prior to joining Gartner, Ms. Lord spent 15 years in a consulting and teaching capacity focusing on IO strategy, lean, ITSM, IO focused Knowledge management and operations. Prior to consulting she was a practitioner managing IT operations and Service Desks.
Quint Wellington Redwood
Infrastructure and Operations Leaders
Infrastructure, Operations and Cloud Management
IT Management, University of Alberta
Finance, Grant MacEwan University
1Demonstrating Business Value
2Cost Optimization Opportunities
4I&O operating models
5Driving culture change and diversity in I&O to increase agility