Katherine Lord is a Managing Vice President in the Sourcing, Procurement and Vendor Management team within Gartner Research. Ms. Lord manages a global team of analysts who focus on publishing research and advising Gartner clients on best practices on deal negotiation strategies and contract terms with major software and SaaS providers, such as Microsoft, Oracle, and IBM. Her team also analyze market trends impacting software/SaaS pricing and contracting.
Prior to her current position, Katherine was an analyst, Vice President in the I&O (Infrastructure and Operations) space, covering all things I&O leadership, and a global conference chair.
Prior to joining Gartner, Ms. Lord spent 15 years in a consulting and teaching capacity focusing on IO strategy, lean, ITSM, IO focused Knowledge management and operations. Prior to consulting she was a practitioner managing IT operations and Service Desks.
Quint Wellington Redwood
I&O Organizational Strategy
I&O Operations Management
IT Management, University of Alberta
Finance, Grant MacEwan University
1Demonstrating Business Value
2Cost Optimization Opportunities
4I&O operating models
5Driving culture change and diversity in I&O to increase agility