- Gartner client? Log in for personalized search results.
Gartner Expert
Katherine Lord
Practice Vice President
Katherine Lord is a Managing Vice President in the Sourcing, Procurement and Vendor Management team within Gartner Research. Ms. Lord manages a global team of analysts who focus on publishing research and advising Gartner clients on best practices on deal negotiation strategies and contract terms with major software and SaaS providers, such as Microsoft, Oracle, and IBM. Her team also analyze market trends impacting software/SaaS pricing and contracting.
Prior to her current position, Katherine was an analyst, Vice President in the I&O (Infrastructure and Operations) space, covering all things I&O leadership, and a global conference chair.
Previous experience
Prior to joining Gartner, Ms. Lord spent 15 years in a consulting and teaching capacity focusing on IO strategy, lean, ITSM, IO focused Knowledge management and operations. Prior to consulting she was a practitioner managing IT operations and Service Desks.
Professional background
Quint Wellington Redwood
Managing Consultant
HDI
Faculty Member/SME
Lord Consulting
Principal Consultant
Areas of coverage
I&O Organizational Strategy
I&O Operations Management
Education
IT Management, University of Alberta
Finance, Grant MacEwan University
Top Issues That I Help Clients Address
1Demonstrating Business Value
2Cost Optimization Opportunities
3I&O Strategy
4I&O operating models
5Driving culture change and diversity in I&O to increase agility