Gartner Tech and Service Providers Expert

Michael Maziarka

VP Analyst

Mike Maziarka is a Vice President, Analyst on the Gartner Product Marketer team in the Technology and Service Provider Research organization. Mr. Maziarka provides research and advisory services on go-to-market strategies and customer life cycle marketing for technology providers. He focuses on customer success management, customer experience, customer advocacy, positioning and messaging. He is experienced in working with both emerging and large tech providers.

Previous experience

Mr. Maziarka has over 25 years of experience in the social media, analytics, PR and communications, content management, and electronic publishing solution industries. During his career, he held product marketing, product management, corporate communications, analyst and consulting roles. He has worked for small through large companies including Cision, Visible Technologies, Cymfony, BEA Systems, InfoTrends, Xyvision, Frame Technology and Datalogics.

Mr. Maziarka has chaired numerous conferences and held the Chair position on the Board of Directors for OASIS, the Organization for the Advancement of Structured Information Standards (formerly SGML Open). He was also active in the development of the CALS electronic publishing standards, and has participated in the J2008 and ANSI committee work.

Professional background

Cision

Director, Product Marketing

Visible Technologies

Sr. Director, Product Management

Cymfony

VP, Marketing and Client Services

Areas of coverage

Product Messaging and Differentiation

Product Promotion and Awareness

Product Marketing Impact

Product Marketing Leadership

Technology Marketing Effectiveness

Education

M.B.A., DePaul University

B.S., Computer Engineering, Iowa State University

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Top Issues That I Help Clients Address

1Developing and optimizing Customer Success Management

2Using positioning and storytelling to create differentiated messaging

3Creating effective product marketing strategies

4Developing and improving customer advocacy programs

5Adapting go-to-market efforts to engage customers

Latest blog posts

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