Van Baker is a Research Vice President for Gartner's Application Innovation team. He covers conversational platforms, virtual assistants and chatbots. In addition, he
covers hosted AI development services, design thinking and user-experience development and tooling. Mr. Baker also leads the mobile app development research community.
VP Applications and Infratructure
VP Strategic Planning
Customer Experience Leader
Prior to joining Gartner, Mr. Baker worked in the computer and retail industry for more than 20 years for such leading companies as HP and Computer Intelligence, where he was responsible for product marketing and distribution channel promotional programs, as well as distribution channel research and consulting. While with HP, Mr. Baker was a marketing manager responsible for the implementation of product marketing campaigns and channel programs for HP's Personal Computer Group. He also sold HP PC and peripheral products to value-added reseller and retail channel accounts.
Modernizing Application Architecture and Infrastructure (retired)
Application Architecture, Development, Integration and Platforms
Digital Workplace Program
B.A., Psychology, University of California, Berkeley
1Developing an effective conversational platform strategy.
2Understanding how to utilize hosted AI services to enhance app development.
3Developing strong design thinking capabilities within the enterprise.
4Utilizing autoML capabilities to jump start enterprise efforts to build AI capabilties.
5Understanding how consumers and employees interact with modern apps.