Most general and administrative (G&A) functions (such as finance, HR, IT, etc.) have transformed from just executing routine back-office activities to providing more judgment-based, value-driving project work.
If the activities of the G&A functions have changed, so must the approaches to measuring performance. Gartner researched how the best finance teams measure and evaluate the productivity of their G&A expenses.
Use our guidebook to:
- Identify the right metrics to focus on
- Learn the key questions to answer when building a G&A metrics program
- Understand how to track different types of metrics