Wipro partnered with Gartner to align business and technology for a client’s AI adoption, creating greater value and delivering a successful, business-driven solution.
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Client Story
Wipro Aligns IT Solutions with Business Value for Greater Outcomes
Mission-critical priority
Raja Kannappan, VP & MD of Cloud Infrastructure & Security for Americas, partnered with Gartner to align technology with business goals and drive AI adoption.
How Gartner helped
- Collaborative Strategy: Gartner engaged early through working sessions to ensure business-aligned solutions.
- Rapid Insight Access: The Ask Gartner tool provided quick, actionable advice and solutions for client challenges.
- Bridging Technology & Business: Gartner’s business acumen helped Wipro transform IT from a utility to a strategic partner.
Business impact
- Successful Proof of Concept: The client delivered a strong proof of concept, enabling the next project phase.
- Demonstrated Business Value: The team showcased clear business value and enhanced customer experience.
- Integrated Outcomes: The team shifted from purely technology-focused solutions to delivering integrated business and technology results.
“Without Gartner, we would not have been as successful in building a business-aligned solution for our client.” — Raja Kannappan, VP & MD, Cloud Infrastructure & Security Business Head for Americas, Wipro
Industry
IT Services
Revenue
$10B
Employees
240,000
