Client Story

BMC Sharpens Its AI Strategy and Product Vision With Gartner

BMC Software, a leader in digital business automation, partnered with Gartner to refine AI strategy, validate market fit, and align automation solutions with evolving enterprise needs.

Mission-critical priority

Abhijit Kakhandiki, SVP and GM of Digital Business Automation at BMC Software, engaged Gartner to support the company’s shift toward business outcome-driven automation and AI-ready data orchestration.

How Gartner helped

  • Strategy Validation: Gartner strengthened BMC’s strategy through data-driven insights & working sessions.
  • Opportunity Analysis: Gartner’s gap analysis, peer insights and market reports identified growth opportunities and enhanced BMC’s value proposition.
  • Rapid Insight Access: Ask Gartner delivered fast, synthesized insights to inform strategic decisions.

Business impact

  • Strategic Clarity: BMC gained a clearer vision and strategy for automation and AI.
  • Roadmap Alignment: The team developed a more coherent, market-aligned roadmap. 
  • Accelerated Decision-Making: Faster, more informed decisions and improved internal alignment accelerated execution and measurable impact.

 

“Gartner brings an external, data-backed lens to pressure test our strategy and assumptions.” — Abhijit Kakhandiki, SVP and GM of Digital Business Automation, BMC Software

Industry

Industry

Software


Employees

Employees

3,500

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