Discover how tech CEOs can drive next-gen business models through AI to deliver superior outcomes and outpace competitors with Gartner insights.
Discover how tech CEOs can drive next-gen business models through AI to deliver superior outcomes and outpace competitors with Gartner insights.
AI is driving the creation of completely new business models — one for tech CEOs to deliver client outcomes and another that introduces completely new rules for commerce as we know it. Download this guide for key steps to achieving success on this mission-critical priority and to learn more about how Gartner collaborates with leaders like you to drive key outcomes.
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New pricing models designed to protect tech companies will be coming to market, designed for differentiation and value capture. Because traditional software differentiation is no longer a sustainable differentiation, tech leaders must completely rethink how they capture value. Specifically, this means moving away from traditional seat-based models.
Gartner has identified the major actions and decisions on your journey to success on this mission-critical priority. Our tools and insights support you throughout these steps, which will typically span many quarters or even years. (Your organization may or may not need to pursue each of them in any given order.)
The steps to successfully transform your business are:
Assess current business models, identify adoption shifts and evaluate barriers to AI adoption.
Identify areas where AI delivers new value and define the expected customer outcomes upfront.
Develop and test AI concepts addressing client needs, using prototypes to gather user feedback.
Integrate AI into products and operations while aligning pricing models with value and outcomes.
Monitor AI performance, benchmark against competitors and refine solutions using market data.
Get benchmarks, assessments and guides to drive stronger performance.
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