CIO Agenda

The leadership, organizational and technology priorities CIOs must address in 2020

There’s uncertainty on the horizon

Business turns, such as acquisitions, cost pressures and changes in consumer demand, have the potential to fundamentally shift how enterprises do business. In trying times, fragile enterprises suffer permanent structural damage. Fit enterprises, however, emerge from these events stronger and more competitive.

What makes the difference? Fit enterprises have CIOs who help their organization align, anticipate and adapt.

Types of Disruptions over the Past Four Years - Organizational disruption leads at 47%
A lot of our discussion has been around this idea of coming out of the turns and being better prepared for the straightaways going forward.

Mike Pfister

CIO, ConocoPhillips

Don’t wait for circumstances to force a change in direction

Neither a wait-and-see approach nor defensive cost-cutting strategy will power winners through adversity. When crisis arises, organizations need leaders who know what direction the enterprise must move and can instill confidence in their team to get there. CIOs can help prepare their organization for the turns by focusing on strengthening three vital areas: strategy, cost and talent.

Strategy, cost and talent are the pillars for winning in the turns

Insights you can use

Looking ahead, there are many reasons for executives to take caution. Crisis can disrupt the way your business functions, but Gartner's insights, advice and tools equips CIOs to improve the fitness of their IT organization and the enterprise to be ready to win in the next turn.

2020 Gartner CIO Agenda: Winning in the turns

What allows fit organizations to thrive? Learn 10 key capabilities in three areas that distinguish fit organizations from fragile counterparts.

Action guide: Prepare for the unknown

Top performing CIOs defy conventional thinking during disruptions, including downturns, to ensure their organization emerges as a winner.

Webinar: Drive growth in the face of change

A panel of top Gartner business and tech experts help you develop a strategy for steady growth, no matter the challenges that might arise.

Questions about becoming a Gartner client?

Gartner CIO Leadership Forum

Uncover new ways to approach critical challenges, make decisions with confidence and become an even more effective leader

By attending Gartner CIO Leadership Forum, you’re joining a community of trailblazers, thought leaders and industry experts pushing the bounds of technology. This conference is the one place you can access research-backed sessions, get expert advice on your specific challenges and interact with colleagues — all under the same roof.

Gartner CIO Leadership Forum was an excellent use of time. The analysts did a great job of laying out the case for shifting to a digital product mindset, while reinforcing the need to create a high-performing culture.

Todd Thiel

Vice President, Information Technology, Secura Insurance

Get a Winning Edge in Any Economy

The key to success — in sports or business — is to make your move at the unlikeliest moment. In this podcast episode, a panel of Gartner experts reveals how even an economic downturn is a great opportunity to win in the turns. 

Gartner is a trusted advisor and an objective resource for 15,600+ organizations in 100+ countries.

Our insights, advice and tools help you identify opportunities for innovation and tackle your mission-critical priorities, turning you into an indispensable strategist and value generator for your organization.