CIO Agenda

The leadership, organizational and technology priorities CIOs must address in 2021

2021 CIO Agenda: Seize This Opportunity for Digital Business Acceleration

The 2021 CIO Agenda Report highlights four key activities that distinguish top organizations from typical and trailing counterparts when it comes to digital business acceleration and long-term agility, to help you:

  • Compare your views of the future with more than 1,800 peers
  • Learn from top-performing organizations
  • Refine your strategy for 2021 and beyond

Download the 2021 CIO Agenda

Seize the opportunity presented by COVID-19 to play a leading role in accelerating digital business.

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    As a CIO, the CEO and the board expect from me, not only to fix the WiFi... They also expect me to put the right priorities on the right strategies.... And personally, I get insights from Gartner that help me to manage and lead these discussions.

    Rene Deist

    CIO, Faurecia
    Strategy, cost and talent are the pillars for resilience during disruption

    To win differently, go where the customers are

    In response to COVID-19, customers have taken many activities they may have previously done in-person online. This change in behavior increased the demand for new digital products and services, a trend that will continue to increase going forward. Investing in digital, customer-facing technology is key to success in 2021 and beyond.

    Types of Disruptions over the Past Four Years - Organizational disruption leads at 47%

    Respond to digitalizing customers

    Top-performing organizations have gone all-in, developing the capabilities to use digital to create deeper relationships with customers, and it’s paying off. Leaders across the organization are making higher-value, more strategic IT requests, and expect this trend to continue in 2021. The impact of this shift is clear: the better CIOs perform for the business, the more the business asks of them. 

    Types of Disruptions over the Past Four Years - Organizational disruption leads at 47%

    Insights you can use

    CIOs have been trying for years to convince senior business leaders to modernize and take full advantage of technology. Now, many roadblocks have been removed, and the majority of boards are prioritizing these initiatives. 2021 will provide huge opportunities for CIOs to play a leading role in digital business acceleration.

    5 Areas Where CIOs Can Drive New Digital Momentum

    Successful digital business acceleration requires focused efforts and significant change across the enterprise. This virtual session will explore the priorities and results of leading digital accelerators, and identify five key areas where CIOs can help create IT-enabled growth for their enterprises.

    Top Priorities for IT: CIO Leadership Vision for 2021

    Leading in 2021 will look different from leadership in 2020, but understanding and planning for unknowns and continued disruption is critical to moving forward.

    The IT Roadmap for Digital Transformation 

    Based on unbiased research and interactions with thousands of organizations across all industries and sectors, CIOs and IT leaders can use this roadmap to avoid common pitfalls and lead smart, effective digital transformations.

    2021 CIO Agenda: Rebuild the Future

    What should CIOs and IT leaders do to rebuild the future of their enterprise? This complimentary webinar sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.

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