Meet the Experts

Jackie Fenn | Distinguished VP Analyst

Jackie Fenn is a Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group. Ms. Fenn works with organizations to define and apply best practices in innovation, including assessing innovation maturity, launching an innovation program or group, defining an innovation process and imagining future scenarios. She advises on how to drive a culture of creativity, and the role that behavioral science insights can play in improving innovation, engagement and outcomes. Ms. Fenn is the originator of the Gartner Hype Cycle model, which has been adopted by news media and other organizations worldwide to explain how technologies move from hype to disillusionment and beyond. Her book "Mastering the Hype Cycle: How to Choose the Right Innovation at the Right Time" was published by Harvard Business Press in 2008 and was featured as a CIO Magazine Top Ten Book. She is also author (under the pen name J.A. Knight) of the techno-thriller novel "Gone Viral", which was awarded a starred review by Publisher's Weekly.

Gartner ThinkCast

Hosted by: Karen Lockhart

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive advantage.

Thank you for listening to Gartner ThinkCast. Please rate, review and share with your colleagues.

All content on Gartner ThinkCast is owned by Gartner and cannot be repurposed or reproduced without Gartner’s consent.

Gartner is an impartial, independent analyst and advisor. All content provided by other speakers is expressly the views of those speakers and their enterprises. The information on Gartner ThinkCast should not be construed as a Gartner endorsement of any enterprise’s products or services.