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... leads the sales operations and technology analyst team which consults with Chief Sales Officers, Heads of Sales Operations, and their teams to address their most critical priorities and opportunities for growth. During her 20 plus year tenure at Gartner, Kirsten has advised hundreds of Fortune 500 clients ...
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Webinar On-Demand
... challenge for CSOs, sales operations and sales enablement leaders. Two-thirds of organizations modify their sales strategy two or more times a year, suggesting that CSOs, sales operations, and sales enablement leaders are often forced to pivot quickly. However, 66% of heads of sales struggle to adapt their ...

Analyst(s):   Robert Blaisdell   |   Shayne Jackson   |   Kevin Hooper   |   Brendan Condon
Webinar On-Demand
... leadership webinar reveals the Gartner top strategic technology trends for 2026 and beyond. Learn what the trends are, why they matter and what to watch for or do, so you can turn disruption, change and uncertainty into opportunity, growth and competitive advantage. You will walk away from this session with ...

Analyst(s):   Gene Alvarez
... as the Head of Customer Operations for the nation's largest lawn care marketplace LawnStarter, appointed as the Director of Customer Experience for the State of Florida's Department of Economic Self-Sufficiency to lead a team of 1,300 to distribute State and Federal aid for a year at the start of the Pandemic ...
Webinar On-Demand
... challenge for CSOs, sales operations and sales enablement leaders. Two-thirds of organizations modify their sales strategy two or more times a year, suggesting that CSOs, sales operations and sales enablement leaders are often forced to pivot quickly. However, 66% of heads of sales struggle to adapt their ...

Analyst(s):   Robert Blaisdell
Conference July 02 2026
... high-performing, future-forward sales organization. Chief sales officers (CSOs) Heads of sales Chief revenue officers Chief growth officers VPs of sales enablement VPs of sales operations VPs of sales strategy VPs of learning and development Commercial operations leaders Why you should attend Gartner CSO & Sales ...
Webinar On-Demand
... According to Gartner’s latest analytics survey, 84% of chief sales officers (CSOs) agreed that sales analytics have had less influence on sales performance than leadership expected. That’s a massive area of opportunity considering the primary purpose of analytics: generating actionable insights that guide ...

Analyst(s):   Simon Escobar
Webinar On-Demand
... Most chief marketing officers (CMOs) struggle to prove their value to CEOs and executive peers because they don’t do enough to shape overall business strategy. In fact, according to a Gartner survey 72% of business leaders say that marketing is not instrumental to business evolution. CMOs must adopt ...

Analyst(s):   Jay Wilson   |   Tricia Beecherl   |   Stephanie Wicky   |   Steve Sommers
Webinar On-Demand
... The landscape of B2B buying and selling is continually evolving, presenting new challenges for chief sales officers (CSOs) as they strive to adapt to shifting buyer preferences and behaviors. CSOs must refine their strategies and tactics to foster more meaningful and valuable interactions with buyers ...

Analyst(s):   Robert Blaisdell
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