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... client’s AI adoption, creating greater value and delivering a successful, business-driven solution. Mission-critical priority Raja Kannappan, VP & MD of Cloud Infrastructure & Security for Americas, partnered with Gartner to align technology with business goals and drive AI adoption. How Gartner helped Collaborative ...
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Premium Research Oct 2025
... Insurance CIOs will find that hype around scaling emerging technologies like generative AI and quantum computing rarely brings clear ROI and business value. This research provides five predictions about emerging technologies to help CIOs predict their impact, enabling them to prioritize initiatives. ...

Analyst(s):   Laurie Shotton   |   James Ingham   |   Kimberly Harris-Ferrante   |   Sham Gill
Premium Research Oct 2025
... early to quantify their potential organizational impact. Use this evaluation framework of 24 emerging technologies, including agentic AI and quantum computing, to accelerate the assessment process and inform strategic and investment planning. Overview Why This Matters Analysis Next Steps Definitions Gartner ...

Analyst(s):   James Ingham   |   Laurie Shotton
Research Oct 2025
... Access Research Already a Gartner client? With quantum computing on the horizon, cybersecurity leaders need to assess their current and transitional uses of cryptography to enable postquantum cryptography (PQC) by 2030. Select tools and processes for discovery today that will support an ongoing crypto-agility ...

Analyst(s):   Mark Horvath   |   Sarah Almond
Premium Research Jul 2026
... Cloud services shift total cost of ownership to total cost of operation, with ERP moving from discrete to continuous spending, which makes it more difficult to identify and track. This note explains the cost categories of ERP TCO for each phase of ERP life cycle: Implement, Operate, and Exit. Insights ...

Analyst(s):   Tomas Kienast   |   David Penny
Premium Research Jul 2026
... or operating expense is a choice — it isn’t. Classification is governed by accounting rules. Software development is evolving with the use of AI and cloud technologies, shifting spend to operating expense. CIOs who don’t explain this shift invite budget scrutiny and lose credibility with the CFO. Insights ...

Analyst(s):   Bill Blosen   |   Stephen O'Malley
Premium Research Jun 2026
... U.S. Department of Defense designating Alibaba as a Chinese military company on 8 June 2026. Multinationals using or evaluating Salesforce on Alibaba Cloud face various levels of compliance, platform continuity, and data sovereignty risks. Overview Analysis Gartner Recommended Reading Evolving Insights ...

Analyst(s):   Olive Huang   |   Patrick Connaughton
Research Apr 2026
... Access Insights Already a Gartner client? Cloud ERP migrations often hide assumptions and inflate pricing. IT sourcing, procurement, and vendor management leaders must rigorously review proposals across five cost levers: service and solution requirements, tools and accelerators, team structure, implementation ...

Analyst(s):   Irada Veliyeva   |   Shubham Rathore   |   Luis Pinto   |   Katarzyna Fonteyn
Research Jun 2026
... week’s authorized change to the incident response policy as equally valid. That realization was the moment we stopped hiding our data hoard in the cloud and started surviving the RAG-fueled intervention. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rachel O'Farrell
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