... Human-centric operations have exceeded their capacity to handle the complex operating environment and increased reliability expectations of business and IT stakeholders. Heads of I&O must transition reliability initiatives to be autonomous, focused on the governance of agentic operations and the cost of ...
Analyst(s): Chris Saunderson | Daniel Betts
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... Data privacy law is a mess, creating inefficiency and undermining goodwill. Data and analytics leaders driving business and consumer value should ignore the law and instead use Positive P.R.I.V.A.C.Y., a framework intended to scale data and analytics’ value and protect individuals from data misuse. O ...
... so a new technology was invented and implemented. Other customers were then invited to work with the team on further development. Case Study Preparing IT for Innovation Gaining Stakeholder and Management Trust Gartner Insights Abstract ...
Analyst(s): Jackie Fenn | David Cearley | Erik Van Ommeren
... One of the most successful activities of Southern Company’s IT innovation team has been a technology showcase. The team takes a “road show” of prototypes and pilots to different company sites, and encourages employees to come up with creative new applications and extensions for the technology. Case Study ...
Analyst(s): Erik Van Ommeren | Jackie Fenn | David Cearley
... Moss Adams believes that innovation training is critical, so it is included in onboarding training and in the leadership training given at different stages of career progression. In 2016 more than 600 people were trained in innovation-related competencies. Case Study Empowering Teams to Innovate Using ...
Analyst(s): Jackie Fenn | Erik Van Ommeren | David Cearley
... Access Insights Already a Gartner client? It can be difficult to distill complex technical ideas into short, persuasive sound bites that can quickly convey benefits, problems, solutions and a call to action. CIOs can do this by investing first, providing a clear point of reference and practicing with ...
Analyst(s): Irving Tyler | Jan-Martin Lowendahl | Ed Gabrys
... metrics. CIOs must adopt the six universal value measures to quantify and track business value with metrics that resonate with stakeholders and link IT investments directly to the outcomes that the executives care about most. Insights at a Glance Impact Brief Actions How to Execute Success Measures ...
... •The seven macrotrends shaping strategy in 2026 and beyond •How CIOs can adopt a futurist mindset to lead through uncertainty •Ways to build resilience amid AI disruption, energy constraints and geopolitical shifts Organizations are operating in an era of sustained uncertainty, as AI disruption, geo ...