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Research Apr 2017
... Access Insights Already a Gartner client? CIOs continuously promote complicated and technical concepts when attempting to inspire and engage enterprise partners, only to face confusion and resistance. Use a three-act structure of storytelling to turn opposition into attention, engagement and fascinati ...

Analyst(s):   Ed Gabrys   |   Bruce Robertson
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Research May 2017
... Access Insights Already a Gartner client? The business objectives, goals and strategies of the Gartner strategy framework set the organization's direction. A strategy must also define the high-level steps the organization will follow. CIOs can follow three rules for defining the strategic actions that ...

Analyst(s):   Ian Cox   |   Mary Mesaglio
Research Mar 2017
... Access Insights Already a Gartner client? Hard goods enterprises lead services industry enterprises in BPM maturity by using process-centric technologies not only to cut costs and drive efficiencies, but also to drive revenue and other business-positive benefits. CIOs can use such technologies to incr ...

Analyst(s):   Janelle Hill   |   Bruce Robertson
Research May 2019
... Access Insights Already a Gartner client? Companies do not always have the culture they need to achieve their objectives. CIOs have an unprecedented opportunity to play a vital role in creating a culture that impacts key business outcomes meaningfully. Key Challenges Introduction Analysis Gain Actionable ...

Analyst(s):   Jessica Knight   |   Christie Struckman   |   Elise Olding
Research Jan 2020
... Access Insights Already a Gartner client? Employees know their organization is serious about culture change only when they see leaders changing their own behavior. CIOs who need to promote culture change should orchestrate “leadership moments” in which they act as role models, exemplifying new cultura ...

Analyst(s):   Mary Mesaglio   |   Elise Olding
Research Sep 2017
... Access Insights Already a Gartner client? The CIO's role and the skills required are evolving to meet the demands of the digital era. Soft skills have become an imperative. Using the power to influence others to achieve goals is one of the most important soft skills that Chinese CIOs can master. Key Ch ...

Analyst(s):   Owen Chen   |   Kevin Ji
Research Mar 2017
... This Research Presentation is for the report, "Winning in the Platform Game, Part 2: Create a Foundation for Platform Business Success," which addresses the question, "How can CIOs create a foundation for platform business success?" Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hung LeHong   |   Mary Mesaglio   |   Kristin Moyer   |   Lee Weldon
Research Jun 2019
... Access Insights Already a Gartner client? Gartner CEO and CIO research indicates enterprises are actively working to change all elements of their business model. CIOs can use this research to successfully contribute to business model innovation using the comprehensive action checklist and recommendati ...

Analyst(s):   Irving Tyler   |   Daniel Sun
Research March 29 2019
... 2019 CIO Agenda: A Government Perspective Analysts: Alia Mendonsa, Cathleen Blanton Governments have made progress in their ability to deliver and scale digital government services, as shown in the 2019 Gartner CIO Survey results. CIOs can accelerate digital progress through engagement with key stakeh ...
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