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Premium Research Jul 2025
... ChatGPT agent unifies Deep Research, Operator and Terminal access, enabling autonomous execution of complex, multitool digital tasks in a digital environment. AI leaders must actively evaluate ChatGPT agent’s automation potential while addressing new critical security risks. More Detail Contributors Ga ...

Analyst(s):   Rita Sallam   |   Soyeb Barot   |   Rajesh Kandaswamy   |   Deepak Seth   |   Chirag Dekate   |   Arun Chandrasekaran   |   Haritha Khandabattu   |   Jeremy D'Hoinne   |   Matt Cain   |   Leinar Ramos
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Premium Research Oct 2025
... Since taking the world by storm in 2023, generative AI has increasingly been used in organizations to improve efficiency and productivity. This journey guide helps technical professionals navigate published Gartner research to plan, assess, design, select and operate GenAI solutions. Analysis Research ...

Analyst(s):   Peter Hyde   |   Matt Brasier   |   Homan Farahmand   |   Soyeb Barot   |   Kevin Schmidt   |   Larry Cannell   |   Dennis Xu   |   Sumit Agarwal   |   Simon Richard
Research Jun 2025
... Access Research Already a Gartner client? Generative AI promises bold improvements for security operations teams, such as automation of alert triage and exposure assessment. Security operations leaders can use this research to distinguish hype from reality and identify AI use cases worth pursuing in t ...

Analyst(s):   Eric Ahlm   |   Mitchell Schneider   |   Jeremy D'Hoinne   |   Carlos De Sola Caraballo   |   Darren Livingstone   |   Ruggero Contu   |   Dhivya Poole   |   Pete Shoard   |   Jonathan Nunez
Premium Research Feb 2024
... Industrial metaverse may be the next big opportunity that technology innovation leaders must prepare for. But first, they must understand what it really means. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Marty Resnick   |   Simon Tunstall   |   Dwight Klappich   |   Ankita Khilare
Research Apr 2024
... 生じている。中でも既存の製品/サービス、あるいは自動化の拡大に向けた市民開発の現実的な見直しが急務となっている。本リサーチノートでは、プロセスの電子化/自動化と市民開発に関し、ITリーダーに将来の展望を解説する。 要約 戦略的プランニングの仮説事項 分析 Gartnerによる過去の仮説 推奨リサーチ 根拠 備考1:日本企業には大幅に見直すべきプロセスが残っている 備考2:日本のIT部門とビジネス部門の協業体制 備考3:IT部門による適切なガバナンス 備考4:ビジネス部門の多くの軽微なプロセス 備考5:日本企業のRPA市民開発の人員規模 備考6:RPA導入済みの日本企業における対象業務拡大の方向性 ...

Analyst(s):   Masaki Suzuki
Premium Research Mar 2025
... Design and implement an adaptive governance model that enables heads of EA to guide business and IT stakeholders to make technology decisions with more flexibility and speed Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Research ...

Analyst(s):   Rimma Gurevich   |   Mehak Kaur
Premium Research Mar 2025
... and unleashing creativity. Customer service and support leaders should prioritize deploying GenAI solutions to workers who will benefit the most from it. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Nate Suda   |   Michael Rendelman
Premium Research Oct 2025
... In 2026, organizations must maximize business value while accelerating AI and analytics implementations. To achieve this, data and analytics technical professionals should utilize all available data, design modular and flexible architectures, and implement robust governance to ensure trust. Overview A ...

Analyst(s):   Wilco van Ginkel   |   Christopher Long   |   Maryam Hassanlou   |   Cuneyd Kaya   |   Zain Khan   |   Sumit Agarwal   |   Raúl Arrabales   |   Georgia O'Callaghan
Premium Research Oct 2025
... GenAI impact is uneven: pilots underforecast productivity gains compared to production; customized tools underperform for juniors; and software development gains are not generalizable. Tier tools by experience, don’t extrapolate from pilots, and reset benchmarks beyond engineering to avoid misestima ...

Analyst(s):   Todd Kimbriel   |   Ruchika Lalla   |   Vibhor Upreti   |   Nate Suda   |   Vatsal Sharma   |   Ishan Kaul   |   Kimberly Harris-Ferrante   |   Jasleen Kaur Sindhu   |   Priyanka Shukla
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