... Realizing a full return on investment (ROI) from AI initiatives is a top priority for C-suite leaders, but hardest to achieve. While AI promises breakthrough benefits, none will be realized, nor can associated risks be mitigated, without upskilling the workforce. In fact, lack of training is a prima ...
Analyst(s): Graham Waller | Pieter J. Den Hamer
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... desktop renewals, while consumer refreshes slowed as buyers deferred purchases,” said Rishi Padhi, Research Principal at Gartner. “PC shipments are forecast to rise 2.4% in 2025, propelled by a tariff-driven front-loaded inventory surge in the first half of 2025 in the U.S., and ongoing Windows 11 replacement ...
... key competitive dynamics in the market, with a focus on providing security consulting service product leaders with strategies for success. Overview Forecast Statement Analysis Product or Portfolio Overview How Accenture Competes Product or Portfolio Overview How Deloitte Competes Product or Portfolio Overview ...
... leaders from across industries and solution providers to master your CX leader role. Join us for research-backed sessions to help:
Business CX leaders
IT CX leaders
Marketing leaders
Customer Data Management and Analytics leaders
Tracks at a Glance Customer Experience leaders have a critical role to ...
... Banking CIOs face multiple competing technology demands every day. CIOs must gauge their priorities against how peers are investing in key technologies like AI, data analytics, APIs and cloud migration. Gartner Research ...
... Innovative insurers will look beyond CX to support customer acquisition, retention and market differentiation. This presentation will help CIOs focus on customer value as companies look to drive interaction, move outside insurance to solve life events and adopt new business models. Gartner Research ...
... Banks approach AI-based credit decisioning cautiously, given opacity and bias risk. CIOs can help mitigate such concerns by equipping their banks with explainable AI capabilities to increase transparency, eliminate bias and foster use of alternative data to expand credit to the underserved. More Deta ...
... Access Research Already a Gartner client? Just stopping by? Successful customer acquisition and expansion has always required strategic targeting and powerful storytelling. But, in a changing landscape of customer preferences and emerging technologies, tech CEOs must carefully balance investments acros ...