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Premium Research Oct 2024
... Logistics employees are demonstrating declining perceptions of the job market and low intent to stay. Logistics leaders can leverage these benchmarks on labor market indicators, job search behaviors, engagement and retention levels, and EVP drivers to plan and refine their talent strategies. Gartner ...

Analyst(s):   Preksha Agarwal   |   Samuel Kim
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Premium Research Oct 2024
... To set parameters around law firms’ use of generative AI, legal leaders should start with specific, realistic requirements on confidentiality and quality in outside counsel guidelines. Plus, pilot new billing arrangements — and use requests for proposal and active matter management to ask open quest ...

Analyst(s):   Ron Friedmann   |   Dian Zhang
Premium Research Oct 2024
... Engaging customer service and support buyers in 2024 requires tapping into the latest trends, challenges and innovations that resonate with their needs and aspirations. Here are some top storylines to consider. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Viharika Peddi   |   Alexandre Oddos
Research Oct 2024
... Access Research Already a Gartner client? Over 20 million users globally use Microsoft Teams with PSTN services. Microsoft has several PSTN connectivity options to choose from. End-user services leaders can use this research to select among Teams Calling Plans and other bring-your-own-carrier options, ...

Analyst(s):   Rafael Benitez   |   Pankil Sheth
Premium Research Sep 2024
... Nearly half of B2B CMOs believe that marketing is seen as a cost-center. Use this Toolkit to develop a demand generation strategy that delivers on your organization’s customer acquisition and growth goal and shifts marketing’s perception to that of a revenue contributor. When to Use Table 2: Direction ...

Analyst(s):   Ankita Soni   |   Rick LaFond
Research Sep 2024
... Access Research Already a Gartner client? Environmental unpredictability has heightened the influence of the CCO and increased demand for communications. This guidance helps CCOs lead an effective function that sets measurable strategies and designs efficient structures and processes that prioritize h ...

Analyst(s):   Patryck Allen   |   Brianna Lux
Research Oct 2024
... Access Research Already a Gartner client? Microsoft Teamsは、あらゆる企業のデジタル・ワークプレースを実現する新たなコミュニケーションのテクノロジ (Gartnerではユニファイド・コミュニケーション [UC] と呼んでいる) に求める要件をすべて満たすわけではない。本リサーチノートは、デジタル・ワークプレース・アプリケーション・リーダーがTeamsで自社のニーズを満たせるかを判断し、必要な追加ソリューションを選ぶ上で役立つものである。 要約 はじめに 分析 根拠 推奨リサーチ Gartner Research ...

Analyst(s):   Hironori Hayashi   |   Takeshi Ikeda
Research Sep 2024
... Access Research Already a Gartner client? The AI toolbox is wide and diverse, and the associated AI market universe is constantly expanding. AI leaders need to coordinate the various elements of the AI stack made of embedded techniques, development platforms and hybrid AI models while maintaining robu ...

Analyst(s):   Erick Brethenoux   |   Haritha Khandabattu
Research Sep 2024
... Access Research Already a Gartner client? AI touches every part of an organization. AI leaders play a key role in ensuring cross-organizational alignment, responsible AI implementation and stakeholder engagement; defining collaboration frameworks; and orchestrating AI technologies to meet strategic bu ...

Analyst(s):   Erick Brethenoux   |   Laura Cohn
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