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Research Jan 2024
... Access Research Already a Gartner client? 5G is the latest 3GPP cellular specification and the first that supports high throughput, low-latency fixed and mobile networking. The 5G data services market is nascent and offerings vary widely. I&O leaders can use this research to assess 5G services and ens ...

Analyst(s):   Tim Zimmerman   |   Mohini Dukes   |   Jonathan Forest   |   Karen Brown
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Research Jan 2024
... Access Research Already a Gartner client? Customer success is a foundational component of subscription-based business models and critical to accomplishing retention and growth business goals. Revenue and retention leaders can use this maturity model to assess their customer success capabilities and id ...

Analyst(s):   John Quaglietta   |   Maria Marino   |   Jennifer MacIntosh   |   Michael Maziarka
Premium Research Jul 2024
... Generative AI offers portfolio management leaders an opportunity to incrementally optimize the strategic portfolio management life cycle for accelerated delivery of business value. A GenAI adoption roadmap provides a guide for portfolio management leaders to improve SPM processes. Overview Strategic P ...

Analyst(s):   Kevin Rose   |   Daniel Stang   |   Peter Clegg   |   Elissa Ungerman
Premium Research Jun 2024
... The ServiceNow Impact solution is marketed as a time-to-value accelerator for your investment, but to maximize value, clients need to establish a clear roadmap. SPVM leaders can use this research to drive value by taking the proper licensing and negotiating steps. More Detail Gartner Recommended Readi ...

Analyst(s):   Biswajit Maity   |   Lance Pate   |   Jan Cook   |   Christopher Dixon
Premium Research Jul 2024
... CDAOs often formalize the D&A operating model for the first time in response to rapidly changing D&A practices and technologies, such as generative AI. Foundational D&A capabilities, like D&A governance, D&A architecture and financial management, are needed to drive enterprisewide transformation. Dat ...

Analyst(s):   Andrew White   |   Michael Gabbard   |   Jorg Heizenberg   |   Alan D. Duncan
Research Jul 2024
... Access Research Already a Gartner client? Product leaders entering the public sector often grapple with the sector’s highly structured procurement processes and diverse buying teams. This research gives product leaders strategies to enhance the bid qualification by targeting buying teams’ subject matt ...

Analyst(s):   Todd Kimbriel   |   Dean Lacheca   |   George Sellner   |   Robert Stoneman
Premium Research Jul 2024
... Public-sector buying cycles are inherently slow and are often delayed by a combination of factors. Product leaders should use this research to position offerings and target purchasing support processes to minimize the duration and likelihood of delays. Overview Data Insights Gartner Research ...

Analyst(s):   Todd Kimbriel   |   Robert Stoneman   |   George Sellner   |   Dean Lacheca
Premium Research Aug 2024
... Economic events are stalling companies and threatening short- and long-term revenue and profits. In this research, we show tech CEOs how to lengthen their cash runways and ensure their company’s survival. Those with less than six months of financial runway must take drastic action now. Overview Introd ...

Analyst(s):   Patrick Stakenas   |   Mark Wesker   |   Mark Petty   |   Peter Havart-Simkin
Research Aug 2024
... Access Research Already a Gartner client? Heads of I&O are deprioritizing strategic employee-centric operations like service management and digital workplace in favor of technology-centric operations. Use this research to leverage employee-centric operations to maximize the value of infrastructure pla ...

Analyst(s):   Ken Rothenberger   |   Chris Laske   |   Mark Margevicius   |   Sunil Kumar
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