... Access Research Already a Gartner client? Global enterprises are facing the challenge of rapidly increasing electricity consumption driven by AI and GenAI, which threatens to disrupt energy availability and lead to shortages. This document provides recommendations for executive leaders to prepare for ...
Analyst(s): Joseph Unsworth | Keith Harrison | Bob Johnson | Bill Ray | Jorge Lopez
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... Access Research Already a Gartner client? Knowing the price range for outsourced digital workplace services is essential to determining whether to outsource. Sourcing, procurement and vendor management leaders can use this tool to estimate pricing for ODWS that includes service desk, deskside, device ...
Analyst(s): Matt Baldino | Biswajit Maity | Andrea Lanzavecchia | Tom Sieber | Karl Rosander
... Facing economic uncertainty and rapid AI evolution, Chinese organizations emphasize their data infrastructures’ direct ROI and adaptivity more than ever. Data and analytics leaders in China should shift their focus to the engagement of data, analytics and AI ecosystem in their adoption approaches. Ov ...
Analyst(s): Julian Sun | Xingyu Gu | Tong Zhang | Fay Fei | Mike Fang
... Years of investment in digital self-service have not led to more customers successfully resolving issues on their own. Customer service and support leaders can improve self-service success by understanding customer intent and actively matching customers to the most relevant solutions. Gartner Researc ...
Analyst(s): Eric Keller | Andrew Schumacher | Kim Hedlin | Keith McIntosh | Olivia Foster
... Revenue intelligence platforms enhance sales productivity by capturing seller activity, measuring pipeline health and guiding sellers’ next steps. Sales operations leaders supporting sales force automation and adjacent solutions can use this research to review vendors and their key capabilities. Over ...
Analyst(s): Adnan Zijadic | Dan Gottlieb | Alyssa Cruz | Elizabeth Jones | Steve Rietberg
... Access Research Already a Gartner client? Hyperscale cloud providers adjust discounts, credits and support services when negotiating large multiyear commitments. Sourcing, procurement and vendor management leaders can use this research to leverage four best practices to optimize costs, value and risks ...
... Access Research Already a Gartner client? Organizations aim to find the best-fit and most cost-effective HCM technology vendors through their RFI and RFP processes. HR technology leaders managing HR technology transformation can use this tool to determine functional requirements and collect vendor res ...
Analyst(s): Sam Grinter | Josie Xing | Ron Hanscome | Jeff Freyermuth | Ranadip Chandra
... Revenue enablement platforms have broadened from sales enablement, providing key functionality for delivering content, learning and coaching to revenue-generating roles. Sales enablement leaders can use this guide to identify vendors that offer capabilities to empower revenue-generating roles. Overvi ...
Analyst(s): Doug Bushée | Shiela Rahimian | Melissa Hilbert | Elizabeth Jones | Guy Wood