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Research May 2017
... Application leaders struggling to maintain applications while meeting the challenges of mobility and digital transformation must improve results by creating an application strategy roadmap. They can deliver faster and more effectively by adopting product management, agile and bimodal practices. 主要挑战 建 ...

Analyst(s):   Deacon D.K Wan
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Research May 2019
... Access Insights Already a Gartner client? Organizations deploying SaaS applications often assume the vendor provides adequate data protection, and they neglect the need for backup. This document helps infrastructure and operations leaders understand the need for backup and to develop an appropriate st ...

Analyst(s):   Nik Simpson
Premium Research Jan 2020
... Poor customer experience during the digital commerce payment process hampers sales conversion rates and leaves revenue on the table. Application leaders can use this research to identify best practices that will improve the customer payment experience and optimize sales conversion rates. Key Challeng ...

Analyst(s):   Michael Chiu   |   Dayna Ford
Research Sep 2019
... Patient-centric care requires ubiquitous and open information exchange among people, organizations, systems and things. Healthcare provider CIOs should adopt a strategic framework to succeed in an era of digital health. Analysis Interoperability Is the Key to Patient-Centric Care Hurdle Barriers to Sha ...

Analyst(s):   Mike Jones
Research Feb 2017
... B2B organizations focused on lead generation may overlook an easier, less expensive source of revenue: existing accounts. CMOs at these organizations can foster customer lifetime value and drive growth using four high-impact techniques to generate demand from customers already on the books. Upshot Wha ...

Analyst(s):   Adam Sarner
Premium Research Apr 2020
... Due to COVID-19, many customer service teams face large volumes of incoming requests, while their contact centers have a reduced capacity. Application leaders supporting customer service must improve their organization’s digital and self-service capabilities to gain short- and long-term resilience. G ...

Analyst(s):   Olive Huang
Research Sep 2019
... Cloud services are becoming increasingly sophisticated. The cloud managed service landscape is becoming increasingly competitive. Cloud-native capabilities, application services, multicloud, hybrid cloud and participation in diverse ecosystems will be important differentiators for product managers. O ...

Analyst(s):   Sid Nag
Research Oct 2021
... All entities continue to accelerate their transition to digital business. This Leadership Vision covers the technology-related trends, challenges and actions affecting CIOs. Use this presentation to communicate to the wider organization and enable growth through digital technology innovation. Gartner ...

Analyst(s):   Janelle Hill
Research Oct 2021
... Companies under competitive pressure to digitally transform struggle to sequence new capabilities with confidence. Application leaders should start with a finance-first ERP deployment strategy to quickly deliver improved business insights, then selectively modernize their portfolios over time. Gartne ...

Analyst(s):   Twiggy Lo   |   Dixie John
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