Gartner Research

Assuming SaaS Applications Don’t Require Backup Is Dangerous

Published: 08 May 2019

ID: G00389016

Analyst(s): Nik Simpson


Organizations deploying SaaS applications often assume the vendor provides adequate data protection, and they neglect the need for backup. This document helps infrastructure and operations leaders understand the need for backup and to develop an appropriate strategy for each SaaS application.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Organizations That Assume SaaS Applications Don’t Require Backup, or That the SaaS Vendor’s Data Protection Is Good Enough, May Place Critical Data at Risk
  • Organizations Cannot Assume That SaaS Providers Will Offer Backup as Part of the Service or Provide Interfaces That Backup Vendors Can Use to Access the Data
  • Organizations May Have to Continue to Run Applications On-Site or in IaaS Clouds Due to a Lack of Backup Options for Potential SaaS Replacements

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