... Access Insights Already a Gartner client? Since acquiring IBM's PC business in 2005, Lenovo has focused on business transformation, and has developed a culture and management processes that have enabled its success. Analysis Recommended Reading Gartner Insights Abstract ...
Analyst(s): Marcus Blosch
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... Network slicing is a key element for delivering value with 5G. Yet without a clear roadmap focused on business outcomes, network slicing will fail to drive required 5G monetization. CSP CIOs must develop a phased approach incorporating technology readiness, iterative development and co-creation. Over ...
... Identify Your Most Valuable Customers With Value Segmentation Meet rising customer expectations while delivering revenue and profitability to the business. Analyst: Laurel Erickson Understanding, anticipating and satisfying customer needs is a strategic imperative. While a customer focus generally has ...
... Establishing lean workflows is essential to improve human productivity in oil and gas. A diverse array of productivity technologies is being adopted by independent innovation teams, resulting in some fragmentation across the enterprise. CIOs can use this research to focus priorities for this trend. O ...
... A TX strategy requires leaders focused on customer and employee experience to collaborate to achieve a holistic solution that drives business outcomes. Enterprise architecture and technology innovation leaders should use business architecture to help fusion teams make TX investment decisions. Gartner ...
Analyst(s): Jason Wong | Michelle DeClue | Saul Brand
... AI offers stakeholders in smart cities and intelligent urban ecosystems the opportunity to innovate using AI. This prism provides prominent use cases based on feasibility and business value. CIO must compare these use cases against regulations and societal acceptance to establish an AI roadmap. Gartn ...
... Access Insights Already a Gartner client? CSPs are at a juncture where they must shape their operations support system architecture to enable new business, products and services through NaaS, network slicing, edge and 5G. CIOs must put together a blueprint and guiding principles to future-proof operat ...
... Access Insights Already a Gartner client? Gartner does not expect there to be a single dominant blockchain platform within the next four years, as platforms mature to provide a decentralized transaction architecture. Application leaders must define their expectations when evaluating the functionality ...
... Sales enablement platforms provide essential functionality to support the enablement of sales organizations through content, training and coaching. Application leaders supporting CRM sales technology and sales enablement should use this Market Guide to review vendors and key capabilities offered. Ove ...
Analyst(s): Doug Bushee | Alastair Woolcock | Melissa Hilbert | Mark Paine