... Access Insights Already a Gartner client? CIOs leading innovation can lend immediate strategic support to their business counterparts by anticipating high-risk business disruptions and leveraging their trend and technology detection processes. They should emphasize the collaborative, agile resources o ...
Analyst(s): Darren Topham | Peter Skyttegaard | Tsuneo Fujiwara
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Quantitative results justify customer experience investments. CMOs can use this research to demonstrate the correlation between CX goals and business outcomes to improve their organization's customer focus and elevate the financial performance of the business. Upshot What You Need to Know A Hierarchy o ...
... Access Insights Already a Gartner client? The disaster-recovery-as-a-service market consists of hundreds of providers, all with different approaches and capabilities. This diversity creates immense complexity around vendor selection. Infrastructure and operations leaders should use this Magic Quadrant ...
Analyst(s): Lisa Pierce | Mark Jaggers | Ron Blair
... Access Insights Already a Gartner client? Digital technologies comprise the key innovation engine supporting digital transformation for enterprises in China. The Hype Cycle for ICT in China includes technologies and practices that equip CIOs to seize digital revenue opportunities to advance Chinese en ...
... The mission of every enterprise is to create, deliver and capture value. Business models provide the “blueprint” for any given enterprise. CIOs can master business models and the process of business model innovation to work with the C-suite to define digital ambitions and create business strategy. An ...
Analyst(s): Irving Tyler | Chet Geschickter | Dale Kutnick
... Access Insights Already a Gartner client? As the C-suite explores digital solutions to drive growth, the demands for the enterprise to become a product-centric organization increase. This roadmap shows how CIOs can partner with the C-suite and implement the Value-Optimizing I&T Operating Model that su ...
Analyst(s): Donna Scott | Simon Mingay | Tomas Nielsen
... Access Insights Already a Gartner client? Data and analytics leaders, including CDOs, are critical to digital acceleration and data-driven transformation. To succeed, they must solidify their strategic purpose, avoid missteps that erode the strategic focus of their role, and focus on transformation an ...
... Access Insights Already a Gartner client? All digital strategies require reimagined business capabilities, and trigger interdependencies across enterprisewide business operations. If not reconciled, interdependencies will derail strategy execution. CIOs can use three Gartner frameworks with C-suite le ...
Analyst(s): Janelle Hill | Donna Scott | Tomas Nielsen
... Access Insights Already a Gartner client? Inclusion is a critical success factor for business performance, even in organizations with an already diverse workforce. Application leaders must leverage HCM applications toward scaling interventions for monitoring, measuring and enhancing workplace inclusio ...
Analyst(s): John Kostoulas | Jason Cerrato | Melanie Lougee