... Access Insights Already a Gartner client? Sourcing, procurement and vendor management leaders struggle to determine which terms are negotiable with Salesforce. This Toolkit identifies high-risk contract terms in Salesforce subscription agreements and the extent to which they can be negotiated to reduc ...
Analyst(s): Jo Liversidge | Melanie Alexander | Christiaan Murphy
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... Consumer and regulators are pressuring both providers and payers to address opaque healthcare pricing and confusing care options. Industry CIOs must champion and enable price transparency and collaborate in real time to make consumer medical shopping both viable and valuable. Analysis U.S. Healthcare ...
Analyst(s): Sachin Dev | Bryan Cole | Jeff Cribbs | Mandi Bishop
... Access Insights Already a Gartner client? The increasing adoption of 5G is challenging CSPs’ existing operating models. To align technology resources to business outcomes, leverage digital ecosystems and enable differentiating value across various industries, CSP CIOs must take advantage of this chall ...
... Access Insights Already a Gartner client? Privacy concerns have led to constraints around how and where personal data is processed. Security and risk management leaders can manage constraints while respecting individual privacy by applying PEC techniques in AI modelling, cross-border data transfers, a ...
Analyst(s): David Mahdi | Mark Horvath | Bart Willemsen
... Access Insights Already a Gartner client? Coordinating interdependencies within and across digital business transformation initiatives is challenging yet key to success. A digital twin of an organization helps enterprise architecture and technology innovation leaders prioritize, guide, plan, monitor, ...
... Access Insights Already a Gartner client? This research introduces a framework to document and analyze digital ecosystems. Executive leaders can use this framework to identify business opportunities and threats. Use the findings to determine the best strategy to achieve new value creation, delivery an ...
Analyst(s): Fabio Chesini | Hung LeHong | Richard Hunter
... Access Insights Already a Gartner client? An open-source software strategy reflected in CSPs' R&D, innovation and sourcing activities has significant cost and investment implications. In this research, we advise CSP CIOs on how they can contribute to open source as a lever for innovation and agility a ...
... The worldwide COVID-19 pandemic is straining urban ecosystems to the breaking point. CIOs need to develop and advance smart city communications and management strategies that ensure that critical functions are maintained during the crisis — and that tangible benefits are realized afterward. Overview I ...
... In the delivery of digitalization projects in manufacturing industries, CIOs are seeing mismatched expectations on standardization, scaling development and how to drive digital innovation. CIOs must assess digital maturity and data governance to develop sustainable digital transformation priorities. ...